These Terms of Use (“Terms”) govern the access and use by you of the technology, applications, websites, content, products, and Services made available by Deep Nursing Bureau collectively also referred as (“we” or “us”).

1. About Deep Nursing Bureau

Deep Nursing provides independent health caregivers(“CareGivers”) or Patient caretakers, Nurses, Physiotherapist doctor, Babysitter/ Japa maid, for in-home personal care (“Service”) for you or another person who is a parent or relative(“Patient”). Deep Nursing Bureau does background and experience verification of these CareGivers via independent background verification company. And sometimes by Police verification. The Service is provided by these CareGivers only and not by Deep Nursing Bureau. Deep Nursing Bureau® is (OPC) One Person company in name of JAIDEEP
The company established in 2011 at C78 Duggal colony mehrauli badarpur road new delhi, India 110062
Office address : Plot no 133, Westend marg near saket metro station new delhi, India 110030

2. Customer Agreement

You on behalf of Patient request Deep Nursing Bureau to provide Service at home or any other location agreed with Deep Nursing Bureau. You agree that the Service is advised by a legal medical practitioner and you undertake the responsibility of Service and risks involved. Deep Nursing Bureau will ensure high quality of Service but will not beare responsible for any Service error including criminal activity by CareGivers. You understand and agree that the Service offered by Deep Nursing directly or through CareGivers/affiliates of has a risk of failure and/or adverse effects resulting in possible mortality or permanent disability. You understand and agree that Deep Nursing does not guarantee any recovery or outcome from the Service offered. You agree to provide safe environment for CareGivers to discharge their duty and you will ensure that they are not harassed, abused or troubled in any way physically or emotionally. You authorise Deep Nursing Bureau to collect Patient’s data and use/share the same with others (without revealing Patient’s identity) Deep Nursing will not be responsible for misuse of Patient’s data by CareGivers, affiliates, employees or other party. You will make payments to Deep Nursing Bureau as per the terms agreed and will not link it with outcome of the Service.

3. Client Acknowledgment

No Deep Nursing Worker or Staff hired Privately or directly without knowing to the company, Deep Nursing Bureau® has a Rights to take action on them, With the Help of Government officials. Company can do Police FIR against the client or caregivers for cheating the company.
Deep Nursing Bureau has a right to take all security funds if in case the client or caregivers cheated the company
Deep Nursing has a right to investigate in such scenarios.
No Payment given to Caregivers directly by the client or Patient, Deep Nursing Bureau is not responsible for this.

3.1 Caregivers Acknowledge

In any case “Caretakers” do any kind of cheat to the company, in any form Deep Nursing Bureau has a right to take his/her Salary as a loss or damage of the company and also company files a FIR against or Blacklist the “Caregivers” “Caretakers” “Deep Nursing staff”

4. Termination of services

Deep Nursing Bureau may immediately terminate the Service at any time for any reason, through email/SMS communication on registered email address.

5. Refund Policy

In case of service is cancelled by Deep Nursing or Customer then refund will be processed in next seven working days.

6. Information You Provide Deep Nursing Bureau®

When you request a Service from Deep Nursing you agree to provide personal information about yourself and the Patient such as name, mobile number, date of birth, gender, weight and medical information about the Patient relevant to the Service. You agree to provide accurate personal and medical information about the Patient and your failure to do so may result in adverse consequences in delivery of Service. Deep Nursing Bureau may provide this information to assigned CareGiver as it deems fit.

7. Payment Procedure.

Payments modes Net Banking/ Money transfer, UPI Transfer/ Paytm UPI, / By check,
If the cash or check is collected by the the resident of the Client or Patient the same will chargeable 200Rs. Per visit

8.Cancellation or Rescheduling

You may cancel or reschedule any appointment by informing customer care or through website no later than 24 hours prior to the scheduled appointment. In case of request for rescheduling Deep Nursing does not guarantee that it will be able to provide the same CareGiver again and on the rescheduled time. Deep Nursing may cancel or reschedule any appointment without any prior notice.

9. Customised service and payment flow

Every patient is different. At Deep Nursing Bureau, upon receiving your request, we have a detailed conversation with you about your specific medical condition, and then suggest the best course of action. We ask for a payment only when you agree with our proposed plan of action as well as the costs involved. We can request online payments through SMS, email, website, Net banking which also simultaneously clarifies the details of your booking. We use third-party payment service providers to make it easy for you to pay. Except in urgent situations, we commence the service only upon receiving the payment.

10. The trademarks, logos and service marks displayed on the Website (“Marks”) are the property of DEEP NURSING or their merchants or respective third parties. You are not permitted to use the Marks without the prior consent of DEEP NURSING, the merchants or the third party that may own the Marks

10.1 Deep Nursing Bureau® reserve the right to conduct a security review at any time to verify Your identity. You agree to provide Us all the information that We request for the security review. If You fail to comply with any security request, We reserve the right terminate Your account with Us and prohibit Your access to the Website

10.2 UPDATES TO THIS PRIVACY POLICY

DEEP NURSING BUREAU® may change the data privacy practices and update this Privacy Policy as and when the need arises, and the same will be made available on the Website. But our commitment to protect

For more information or inquiries please free to contact us on: 9716704092, 9582848616, 9210385388, 9210184913
Or Email us on Support@deepnursingbureau.com
Info@deepnursingbureau.com

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